NEC Corporation of America is a leading provider of innovative IT, network and communications products and solutions. Empowered by innovation, its solutions, products and services are backed by the leadership and expertise of one of the most successful global companies of more than 100 years. NEC Corporation of America delivers one of the industry’s broadest portfolios of technology solutions and professional services to carrier and both SMB and large enterprise clients across multiple vertical industries.
We are expanding!
Starting July 1st Emergent will be bringing our extensive technology and service experience to the greater Knoxville area, including Maryville, Farragut and Sevierville.
We will be offering our full product line: the Samsung Officeserv 7000 phone system, The NEC UX5000 communication platform and the NEC DSX phone system.
Samsung OfficeServ Dataview version 1.5.2.6
OfficeServDataView-V1526-20091112
For the OfficeServ 7100, Samsung Officeserv 7200 and Samsung OfficeServ 7400 phone systems.
Press the down arrow until System Setup is selected
Press OK/Select
Enter the password ####
Press OK/Select
Arrow down and select Mail System
Press OK/Select
Arrow down to Day Time OGM and press Right Arrow until it says Record.
Press OK/Select
Software for the Samsung iDCS/OfficeServ 100 phone system.
OfficeServ system upgrades should be made by a certified Samsung technician.
Zip files for the Officeserv Manager program that lets you use a computer to program a Samsung iDCS or Officeserv 100, an iDCS 0r Officeserv 500 and some versions of the Officeserv 7200.
Please make sure you have the latest patch.
If you have any questions please contact our technical support department (a fee may be involved for customer’s who are not part of our partner program).
Windows Vista does not come with HyperTerminal. HyperTerminal is used to test SMDR and it is also used to program the Samsung SVMi voice mail system.
Place this file anywhere on your computer (I normally put it on the desktop).
Place this file in the C:\Windows\system32 directory.
Run the program by double clicking the .exe file.
For most Samsung SVMI voice mails use the following settings.
Baud – 38400, 8, none, 1, Flow control – none.
The PC Assistant provides easy access to the most common functions provided by a NEC UX5000 telephone. By using this application, users can easily manage their call handling tasks without having to switch their attention between the UX5000 telephone and PC.
To Program speed dial numbers in your PC Assistant follow these steps:
1.) Press File
2.) Choose Directory from the drop down menu
3.) Click on the personal icon
4.) Click on the new icon
5.) Choose company or entry and enter the contact information
6.) Click OK
You can now call that contact by right clicking on the name and choosing dial.
NEC has released a new software version for the UX5000 telephone system. Among the new features is the long awaited ability to do VoIP networking and remote keysets with NAT Transversal. Previously a VPN connection was required for a remote VoIP keyset to access the NEC UX5000 telephone system.
Highlights of the NEC UX5000 software version 3 include:
Software NAT Traversal / NAPT (Network Address Port Traversal)
This software, which requires a NAT license, provides the ability to establish communication
with the UX5000 and RTP communication among UX5000 multibutton IP terminals through
Network Address Translation (NAT) on an IP network. With NAT Traversal there is no need to
have a VPN connection for an outside UX IP terminal user to be able to access the UX5000.
Caller ID Pass-Through for Mobile Extension Calls
With previous operation, an incoming trunk call into the UX5000 routed back out to a Mobile
Extension user would show the Caller ID information from the UX5000 – not the outside trunk.
With this enhancement, a call routed over an ISDN, SIP or analog trunk to a Mobile Extension
will now display the Caller ID information from the original outside call.
Analog Trunk Support Added for Mobile Extension
Mobile Extension over analog trunks is supported in this release.
Upload/Download of Voice Prompts/Messages
For the UX-IntraMail, the ability to upload/download the voice prompts has been added. This
feature enables uploading/downloading of audio files in PCM format (WAV file) to the Compact
Flash card in the IntraMail via UserPro/AdminPro. The user can backup or playback recorded
greetings on a PC or install greetings/MOH. (Note: Regular IntraMail/VRS messages are
recorded in ADPCM format which cannot easily be opened on the PC.)
ISDN: Caller ID Name on Outgoing Calls
It is now possible for outgoing ISDN calls to show the Caller ID name. With previous software,
only the number could be sent.