Asset reports are useful for keeping track of computer hardware, printers, software and network devices that you have purchased for your business.   In case of disaster or theft the asset report can be given to the insurance company to ensure you get what is coming to you.

Detailed report on each computer’s hardware
Detailed report on software [...]

By Mitch Scott
Imagine this….. It’s 5:00 in the morning, it’s pouring down rain and it’s freezing cold outside.   You huddle under the covers reluctant to leave your warm cocoon to battle the weather and the traffic just to make it to work on time.
Now consider the same scenario when your business is utilizing the latest [...]

WebPro Demonstrations

Changing the name of a telephone extension
Click on the image for a brief tutorial on how to change the name of a telephone extension using the NEC UX5000 Webpro interface.

Programming speed dial numbers
Click on the image to the left to watch a brief tutorial on programming speed dial numbers using the NEC UX5000 Webpro [...]

How do I change the time and date has to be one of the number one questions we get. Luckily its a piece of cake!

All you need to do is find extension 300
With the handset down press # 8 3 (#TD)
Enter the hour, minute and seconds (if you want to be precise) and press [...]

An unsupervised conference call allows two outside lines to be connected together in a trunk to trunk conference (no internal telephones).

Step 1: While engaged in a conversation press the Conference Button or CONF Softkey (On your display).
Step 2: Select an outside line or dial 9 and make the second call.
Step 3: When the second call [...]

The NEC UX 5000 is NEC’s new unified communication server which supports peer-to-peer IP telephony or traditional digital switching.   For the layperson what this boils down to is the UX5000 can be deployed as a fully IP based solution – All the way from SIP trunks to IP keysets (proprietary and 3rd party) or use [...]

Mouse over the NEC UX5000 Terminal image for information.
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This is the latest patch (version 2.75b) for the Samsung OfficeServ 500 phone system OfficeServ Manaager (OSM). Download, unzip and run setup.exe.
www.askemergent.com/downloads/OSM500P(080528)_V3.75b.zip

Problem:  UX Desktop application is missing from Microsoft Outlook (under TOOLS – see below) and screen pops in Outlook do not work.

Solution : Under TOOLS click TRUST CENTER (see below).

In the TRUST CENTER click ADD-INS.

In the TRUST CENTER make sure it says Manage: COM Add-ins and then click GO.

Under COM Add-Ins make sure the NECAddIn [...]

by Mitch Scott
Orlando Florida – We often get asked what is the best solution for connectivity – DSL, Cable or T1/PRI?  Each solution has advantages and disadvantages.  Let’s start with the basics and look at each solution:
DSL, Cable and a T1/PRI are all Internet connections.  They allow you to upload and download data from the [...]