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What is a T1?

Nov 29th, 2008 | By Mitch Scott | Category: Articles

By Mitch Scott A T1 is a digital trunk that carries data, voice or both.  In its most basic form a T1 is a tunnel that is capable of sending or receiving 1.5Mbps worth of data.   This can consist of strictly data, up to 24 voice channels (think phone lines) or a combination of both.  [...]



7100 version 4.04

Nov 8th, 2008 | By Mitch Scott | Category: Samsung

Download Samsung OfficeServ 7100 version 4.04 here.



NEC UX5000 Features-Do Not Disturb

Oct 28th, 2008 | By Mitch Scott | Category: NEC UX5000

Do Not Disturb blocks incoming calls and Paging announcements. DND permits an extension user to work by the terminal undisturbed by incoming calls and announcements. The user can activate DND while their terminal is idle or while on a call. Once activated, incoming trunk calls still flash the line keys. The user may use the [...]



Big Savings With Cellular Gateways

Oct 24th, 2008 | By Mitch Scott | Category: Articles

by Mitch Scott, Emergent ORLANDO, FL — Nov 2, 2008 — A major expense for small businesses can be their cell phone bill.  This expense is usually from calls to the office from a cell phone or calls from the office to an outside workers cell phone.  There are ways to lower this expense by [...]



System To System Networking Across WAN

Oct 3rd, 2008 | By Mitch Scott | Category: NEC UX5000

by Mitch Scott, Emergent ORLANDO, FL — Oct 10, 2008 —One of the most attractive features available to VoIP enabled communication platforms is the ability to network multiple systems together across your WAN.  This allows you to significantly lower your communication costs.   Networking systems allows you to bypass your long distance carrier to call [...]



NEC UX5000 Expansion Blades

Sep 4th, 2008 | By Mitch Scott | Category: NEC UX5000

Digital Station Blades The digital station blade can be added to the NEC UX5000 3-slot or 6-slot chassis to add connections for the UX5000 digital keysets or the NEC Aspire Keysets.  This card is available with the connections for eight terminals (keysets) or sixteen terminals.  The system can handle a maximum of 20 station blades [...]



Samsung iDCS28D – Do Not Disturb

Aug 21st, 2008 | By Mitch Scott | Category: Samsung

The feature code for Do Not Disturb on the Samsung iDCS 28D and IDCS18D (or any Samsung phone for that matter) is 40 + 1 for on or 0 for off. Enable Do Not Disturb Leave your handset in the handset cradle dial 40 on the keypad Press 1 or the softkey under ON Disable [...]



So Your Company Wants to Adopt VoIP…

Aug 15th, 2008 | By Mitch Scott | Category: Articles

How Do You Know If Your Network Is Ready to Make the Transition? Roger Scott of Emergent Discusses the Importance of Conducting a Network Assessment ORLANDO, FL – July 30, 2008 – While the cost savings and new applications of Voice over Internet Protocol (VoIP) are rapidly attracting many small to mid sized companies to [...]



OfficeServ 7000 install tool version 4.14

Jul 24th, 2008 | By Mitch Scott | Category: Samsung

EDIT:The latest version IT can be found here: http://www.askemergent.com/installation-tool-130a This is the installation tool that can be used on version 4.14 and lower Samsung OfficeServ 7100, OfficeServ 7200 and OfficeServ 7400 VoIP/Digital phone systems. www.askemergent.com/downloads/IS_tool_v114.zip



Multi Location UX5000′s

Jul 18th, 2008 | By Mitch Scott | Category: Case Studies, NEC UX5000

We installed our first networked NEC UX5000 last week and I’m happy to report that it went great! Our client had three locations and were consolidating two of their offices. At the same time they wanted all calls to ring into their main location. They decided on a T1 at the main location and canceled [...]