All entries by this author

VoIP SIP Trunks Savings Calculator from Broadvox

Dec 16th, 2009 | By Chris Scott | Category: Articles

SIP Savings Calculator
At Broadvox, we know that up to 70% in telecommunications costs can be saved with SIP Trunking. Visitors to our website can estimate their savings too, with our new SIP Savings Calculator. There are more new features on the website and we continually make improvements, so visit www.Broadvox.com often! Resellers, remember that you [...]



Turning off the Highlighted Dial Feature – NEC UX Desktop CTI software

Jul 24th, 2009 | By Chris Scott | Category: NEC UX5000

While the NEC UX5000 phone or softphone associated with the UX Desktop is idle click on the file button  (to see a larger image click on picture).

Click on the preferences button.

Click on the Shortcuts Tab in the NEC Desktop Preferences window.

Click the Enable Highlighted Dial Feature and Automatically Initiate Dialing box to un-select them.

Click OK [...]



NEC UX Desktop won’t dial a Contact in Outlook

Jul 23rd, 2009 | By Chris Scott | Category: NEC UX5000

Problem:
I can call from Outlook using the drop down NEC UX Desktop option when the contact is closed and I right click on it, but if the contact is open and I use the Call option it won’t dial. Gives me a message” Pick up receiver and click on talk tab”. Then the error message [...]



Call Forwarding on A Samsung OfficeServ Phone System

May 22nd, 2009 | By Chris Scott | Category: Samsung

These are the call forwarding codes for a Samsung phone system. Samsung phone systems have a dynamic numbering plan that can be changed so if these codes don’t work it is likely that the numbering plan has been altered. Contact your local dealer or for tech support (a fee may be involved) call us at [...]



Samsung OfficeServ 7100 Phone System 4.22c software

Apr 9th, 2009 | By Chris Scott | Category: Samsung

Version 4.22c software for the Samsung OfficeServ 7100 phone system.
Please contact a local dealer or call us for technical support at 866-898-2303 (there may be a charge for this service) before installing.
mp10_v422c_20090209



Samsung Installation Tool 1.30b

Mar 19th, 2009 | By Chris Scott | Category: Samsung

 
This is the installation tool that can be used on version 4.4 and lower Samsung OfficeServ 7100, OfficeServ 7200 and OfficeServ 7400 VoIP/Digital phone systems.
Installation_Tool_V1.43b_(2009.11.04)



Changing the Time and Date on a Samsung Phone System

Jan 18th, 2009 | By Chris Scott | Category: Featured Articles, Samsung

At any Samsung phone with a display – do not lift handset
Press Transfer 800
Display says enter passcode – enter 4321 (If you get a pass code error start over and use Transfer 200 and the pass code 1234 instead)
Press 1 to enable programming
press speaker
dial 505 to enter the time and date program
display show WMMDDYYHHMM
W = [...]



Five ways to lower your communications costs

Jan 18th, 2009 | By Chris Scott | Category: Articles

By Chris Scott, Emergent
ORLANDO, FL — Nov 11, 2008 — As the economy continues to struggle  many small and medium businesses are experimenting with ways to lower operating costs.  In our experience, communications is one area that is often overlooked.  What follows are several ways that we have been successful in lowering our clients communications [...]