Start by cutting off about a 12 inch piece of 1 pair cross connect wire or some other type of phone wire.  The length isn’t really important, just give yourself enough to work with. Next you will need an RJ45 crimp on plug and a RJ45 crimping tool. The pin-out for a T1 loop back is pin [...]

Programming system wide speed dial numbers on your Samsung phone system requires that you first log into programming as a system administrator.  To do this follow these instructions using any iDCS18d, iDCS28D, DS-5021D, DS-5014D or DS-5007 phone. Leave your handset on hook and press Transfer 200 Enter 1234 Then press 1 again You have now [...]

I have been hearing more and more instances of this happening.  A business will get a phone call from their local telephone provider informing them that several thousand dollars of international calls were made from the telephone lines at their place of business over the weekend.  Of course no one was even in the office [...]

This is a short demonstration of the NEC aspire Webpro, a nice application for NEC Aspire telephone systems that let you change your station name, forwarding, password and button mapping (among other things).  In order to use Webpro you have to have a LAN card in the telephone system and the phone system needs to [...]

Leading Business Communications Provider is Honored for Top Performance ORLANDO, FL – January 14, 2008 – Emergent, a leader in business communications, announces it was recognized for outstanding performance and loyalty by Michael P. McKenzie, Vice President and General Manager of the Business Communication Division, Samsung Telecommunications America. “I am very pleased to congratulate you [...]

To change your night greeting on a Samsung OfficeServ 100, 500, 7100, 7200 and 7400 phone systems: Press the voicemail button Press * # 0000 Enter the system password Press 1 to edit system prompts Enter 1002 for the Night prompt Press 1 to listen to the current prompt.  If this is not the prompt [...]

To change your day greeting on a Samsung OfficeServ 100, 500, 7100, 7200 and 7400 phone systems: Press the voicemail button Press * # 0000 Enter the system password Press 1 to edit system prompts Enter 1001 for the Day prompt Press 1 to listen to the current prompt.  If this is not the prompt [...]

If you are using call screening on any of the Samsung SVMi voice mails and you are also using call forward to voice mail, or pre-set forward to voice mail, you will need to increase the Forward no answer time in MMC 502. There appears to be a conflict with the screening timeout time. The [...]

Configuring a Samsung ITP 5121 IP telephone.   You must access the ITP 5121 telephone menu screen to set the information required for the phone to log into the Samsung phone system. While applying power to the phone press and hold the menu key until you see !!BOOT SETUP MENU!!.   Press 1 on the [...]

Record the greeting: Press the Voice Mail button Press * # 0 0 0 0 dial 0 0 0 0 Press 1 to edit greetings dial 1003 Follow the instructions to record a greeting. Keep it simple (we are out of the office until _____________ if this is an emergency call xxx-xxx-xxxx.) Hang up. Set [...]