These are the call forwarding codes for a Samsung phone system. Samsung phone systems have a dynamic numbering plan that can be changed so if these codes don’t work it is likely that the numbering plan has been altered. Contact your local dealer or for tech support (a fee may be involved) call us at 866-898-2303.
To activate a feature on a Samsung phone system dial the feature code WITHOUT lifting the handset or pressing speaker button (the extension number and the time and date should be visible on the display).
(601) Call Forward All – When a Samsung phone is forwarded using this code the incoming call goes directly to the forward destination. There will be no indication that a call came in on the phone that is forwarded.
Example: The user at extension 204 dials 601 201 on their phone. When a call is sent to 204 extension 201 will immediately ring.
(603) Call Forward No Answer – When a Samsung phone is forwarded using this code the call will ring on the forwarded phone for a preset number of seconds (programmed in MMC 501) and then forward to the forward destination.
Example: The user at extension 204 dials 603 201 on their phone. When a call is sent to 204 extension 204 will ring for X seconds (programmed in MMC 501) and then extension 201 will ring.
(606) Call Forward Follow Me – Call Forward Follow me is unique because the code (606) is dialed on the extension that calls should be FORWARDED TO instead of FORWARDED FROM. The correct syntax is at the phone calls should be forwarded to dial 606 and then the extension calls should be forwarded from.
Example: The user at extension 204 has to work at extension 201 but has forgotten to dial the Call Forward All code (601 201) at extension 204. Instead of physically walking back to 204 (or if 204 is VoIP keyset driving back) the user dials the Call Forward Follow Me code (606 204) at extension 201. All calls that are sent to 204 will now ring directly to 201.
This code has to be cleared at the phone that the calls were forwarded from, in this case extension 204, by dialing 600.