Is your telephone system safe from toll fraud?

I have been hearing more and more instances of this happening.  A business will get a phone call from their local telephone provider informing them that several thousand dollars of international calls were made from the telephone lines at their place of business over...

Improve Your Quality Of Life With VoIP

By Mitch Scott Imagine this….. It’s 5:00 in the morning, it’s pouring down rain and it’s freezing cold outside.   You huddle under the covers reluctant to leave your warm cocoon to battle the weather and the traffic just to make it to work on...

So Your Company Wants to Adopt VoIP…

How Do You Know If Your Network Is Ready to Make the Transition? Roger Scott of Emergent Discusses the Importance of Conducting a Network Assessment ORLANDO, FL – July 30, 2008 – While the cost savings and new applications of Voice over Internet Protocol...

What is a Softphone?

A soft phone is a voice over IP telephone without the phone.  Soft phones are installed on a PC or laptop. They have the look and feel of a normal telephone.  Calls are made by using a headset with your computer.  VoIP hardware for your phone system would be required...

What is Peer-to-Peer Switching?

“Peer-to-peer” switching means that the stations participating in a call are connected directly to each other through the IPnetwork. The signals travel through the IP network but do not “go through” the switch as they do in traditional telephony. The fact that Aspire...