The PC Assistant provides easy access to the most common functions provided by a NEC UX5000 telephone. By using this application, users can easily manage their call handling tasks without having to switch their attention between the UX5000 telephone and PC.
To Program speed dial numbers in your PC Assistant follow these steps:
1.) Press File
2.) Choose [...]

NEC has released a new software version for the UX5000 telephone system.  Among the new features is the long awaited ability to do VoIP networking and remote keysets with NAT Transversal.  Previously a VPN connection was required for a remote VoIP keyset to access the NEC UX5000 telephone system.
Highlights of the NEC UX5000 software version [...]

This is the NEC UX5000 PCPro Software version 3.0. It should only be used by a certified NEC UX5000 technician.
http://www.askemergent.com/ver3_ux5000_3-0_pkg.zip

Start by cutting off about a 12 inch piece of 1 pair cross connect wire or some other type of phone wire.  The length isn’t really important, just give yourself enough to work with.
Next you will need an RJ45 crimp on plug and a RJ45 crimping tool.
The pin-out for a T1 loop back is pin 1 to [...]

While the NEC UX5000 phone or softphone associated with the UX Desktop is idle click on the file button  (to see a larger image click on picture).

Click on the preferences button.

Click on the Shortcuts Tab in the NEC Desktop Preferences window.

Click the Enable Highlighted Dial Feature and Automatically Initiate Dialing box to un-select them.

Click OK [...]

Problem:
I can call from Outlook using the drop down NEC UX Desktop option when the contact is closed and I right click on it, but if the contact is open and I use the Call option it won’t dial. Gives me a message” Pick up receiver and click on talk tab”. Then the error message [...]

From time to time I will get a call from a customer saying there is music coming out of the speaker of the telephone. This is the back ground music or B.G.M.
Normally this happens when a customer for get to pick up an outside line before making a phone call.
The solution is easy. On that [...]

The APR provides an analog interface for a NEC UX5000 keyset. The APR provides ringing which allows the connected device to be used for incoming and outgoing calls.  It can use the same extension number as the keyset (B1 channel) or it can have its own extension number (B2 channel).
The APR does not support reverse [...]

The NEC UX5000 SLT Adapter converts a digital port from a digital station card into an analog port which can be used for connecting on-premise 2500 type single line devices (i.e., telephones, fax machines, modems, etc.).
Caller ID is supported by these adapters.
The SLT Adapter provides the ring generator circuit used by the analog device. The [...]

WebPro Demonstrations

Changing the name of a telephone extension
Click on the image for a brief tutorial on how to change the name of a telephone extension using the NEC UX5000 Webpro interface.

Programming speed dial numbers
Click on the image to the left to watch a brief tutorial on programming speed dial numbers using the NEC UX5000 Webpro [...]