The NEC UX 5000 is NEC’s new unified communication server which supports peer-to-peer IP telephony or traditional digital switching.   For the layperson what this boils down to is the UX5000 can be deployed as a fully IP based solution – All the way from SIP trunks to IP keysets (proprietary and 3rd party) or use [...]

Mouse over the NEC UX5000 Terminal image for information.
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Problem:  UX Desktop application is missing from Microsoft Outlook (under TOOLS – see below) and screen pops in Outlook do not work.

Solution : Under TOOLS click TRUST CENTER (see below).

In the TRUST CENTER click ADD-INS.

In the TRUST CENTER make sure it says Manage: COM Add-ins and then click GO.

Under COM Add-Ins make sure the NECAddIn [...]

Do Not Disturb blocks incoming calls and Paging announcements. DND permits an extension user to work by the terminal undisturbed by incoming calls and announcements. The user can activate DND while their terminal is idle or while on a call. Once activated, incoming trunk calls still flash the line keys. The user may use the [...]

by Mitch Scott, Emergent
ORLANDO, FL — Oct 10, 2008 —One of the most attractive features available to VoIP enabled communication platforms is the ability to network multiple systems together across your WAN.  This allows you to significantly lower your communication costs.   Networking systems allows you to bypass your long distance carrier to call between [...]

Digital Station Blades
The digital station blade can be added to the NEC UX5000 3-slot or 6-slot chassis to add connections for the UX5000 digital keysets or the NEC Aspire Keysets.  This card is available with the connections for eight terminals (keysets) or sixteen terminals.  The system can handle a maximum of 20 station blades in [...]

We installed our first networked NEC UX5000 last week and I’m happy to report that it went great! Our client had three locations and were consolidating two of their offices. At the same time they wanted all calls to ring into their main location. They decided on a T1 at the main [...]

The first thing we wanted to do when we received our in-house UX 5000 was, of course, play around with the IP-CTS terminal. One of the more interesting features of the IP-CTS is the ability to download custom ring tones and photos for a screen saver. From what we can tell this is [...]