Samsung Xchange

Published on August 29, 2013 by in Samsung

0

Xchange for Samsung has been developed to provide you with easy-to-use technology that enhances not just your organisation’s productivity but also lets you work much more collaboratively. Whether you are a small office with one site or a large organisation with multiple sites, using Xchange always lets your users have access to everything they need to communicate efficiently.

Continue Reading

Dataview Version 1526

Published on March 23, 2010 by in Samsung

0

Samsung OfficeServ Dataview version 1.5.2.6

OfficeServDataView-V1526-20091112

For the OfficeServ 7100,  Samsung Officeserv 7200 and Samsung OfficeServ 7400 phone systems.

Continue Reading

The OfficeServ 100 V2.76b

Published on December 3, 2009 by in Samsung

0

Software for the Samsung iDCS/OfficeServ 100 phone system. 

The OfficeServ_100_V2_76b

OfficeServ system upgrades should be made by a certified Samsung technician.

Continue Reading

Samsung OfficeServ Manager (OSM)

Published on November 30, 2009 by in Samsung

0

Zip files for the Officeserv Manager program that lets you use a computer to program a Samsung iDCS or Officeserv 100, an iDCS 0r Officeserv 500 and some versions of the Officeserv 7200.

Please make sure you have the latest patch.

If you have any questions please contact our technical support department (a fee may be involved for customer’s who are not  part of our partner program).

OSM_File1(1)

OSM_File2(2)(1)

Continue Reading

0

Start by cutting off about a 12 inch piece of 1 pair cross connect wire or some other type of phone wire.  The length isn’t really important, just give yourself enough to work with.

Next you will need an RJ45 crimp on plug and a RJ45 crimping tool.

The pin-out for a T1 loop back is pin 1 to pin 4 and pin 2 to pin 5.  Take one side of your wire and insert it into pin 1 on the RJ45 plug. Bend that name wire over and insert the other end into pin 4.  Now take the second pair of you wire and insert one end into pin 2.  Bend this wire over and insert the other end into pin 5.  Give this plug a good crimp with your RJ45 crimping tool.

Continue Reading

0

Programming system wide speed dial numbers on your Samsung phone system requires that you first log into programming as a system administrator.  To do this follow these instructions using any iDCS18d, iDCS28D, DS-5021D, DS-5014D or DS-5007 phone.

Leave your handset on hook and press Transfer 200
Enter 1234 Then press 1 again
You have now enabled programming, now press SPEAKER and dial 705
Dial 500 (this is the first speed dial bin)
Press 9 and then dial the phone number for this speed dial Bin.

After you have entered the phone number press the RIGHT Soft Key (This key is directly under the LCD display, there are three of them)

Now you may enter 501 for the next speed dial and follow the same steps above.  When you have finished with all your numbers press TRANSFER to exit programming.

To use these speed dials press the key on your phone marked Memory or SPD depending on the model of your telephone and then dial the bin number (example: memory 500)

To delete a speed dial entry on a Samsung OfficeServ phone system log in to the system.

Leave your handset on hook and press Transfer 200
Enter 1234 Then press 1 again

You have now enabled programming, now press SPEAKER and dial 705

Use the volume up to locate the speed dial bin number you wish to delete (500, 501, 502 , etc.)

When you have located the speed dial number you wish to delete press the third softkey under the display.

The cursor should move under the 9.

Press the HOLD key to delete the entry.

Press the third softkey again to move back under the speed dial bin numbers.

Press Transfer to log out.

Continue Reading

0

Samsung has released new software for the OfficeServ/iDCS 500.  Effective January 12th all OfficeServ 500 software shipped from Samsung will be version 2.76a date code 11.27.08.

This software adds capability for the Common Resource Module.  This multi-function board provides various common resources that are shared throughout the system cabinets.  The CRM Provides six (6) 5 party conference circuits, 12 DTMF recievers and 14 CID recievers/transmitters.

Bug Fixes

Ring Plan issue with SVMi using SPNet and centralized voice mail.
32-Button module in stand alone mode would not allow you to answer using the ANS/RLS button.

Update Procedure

OfficeServ 500 Software Version 2.76a

WARNING! Your system should only be worked on by a Samsung Authorized Dealer.  Emergent takes no responsibility for what you do with this information.

Continue Reading

0

These are the call forwarding codes for a Samsung phone system. Samsung phone systems have a dynamic numbering plan that can be changed so if these codes don’t work it is likely that the numbering plan has been altered. Contact your local dealer or for tech support (a fee may be involved) call us at 866-898-2303.

To activate a feature on a Samsung phone system dial the feature code WITHOUT lifting the handset or pressing speaker button (the extension number and the time and date should be visible on the display).

(601) Call Forward All – When a Samsung phone is forwarded using this code the incoming call goes directly to the forward destination. There will be no indication that a call came in on the phone that is forwarded.

Example: The user at extension 204 dials 601 201 on their phone. When a call is sent to 204 extension 201 will immediately ring.

(603) Call Forward No Answer – When a Samsung phone is forwarded using this code the call will ring on the forwarded phone for a preset number of seconds (programmed in MMC 501) and then forward to the forward destination.

Example: The user at extension 204 dials 603 201 on their phone. When a call is sent to 204 extension 204 will ring for X seconds (programmed in MMC 501) and then extension 201 will ring.

(606) Call Forward Follow Me – Call Forward Follow me is unique because the code (606) is dialed on the extension that calls should be FORWARDED TO instead of FORWARDED FROM. The correct syntax is at the phone calls should be forwarded to dial 606 and then the extension calls should be forwarded from.

Example: The user at extension 204 has to work at extension 201 but has forgotten to dial the Call Forward All code (601 201) at extension 204. Instead of physically walking back to 204 (or if 204 is VoIP keyset driving back) the user dials the Call Forward Follow Me code (606 204) at extension 201. All calls that are sent to 204 will now ring directly to 201.

This code has to be cleared at the phone that the calls were forwarded from, in this case extension 204, by dialing 600.

Continue Reading

0

Version 4.22c software for the Samsung OfficeServ 7100 phone system.

Please contact a local dealer or call us for technical support at 866-898-2303 (there may be a charge for this service) before installing.

mp10_v422c_20090209

Continue Reading

0

Samsung iDCS 100 OSM version 3.75

Continue Reading