Comments for askemergent.com

Comment on NEC Aspire Headset Use by admin

admin — Fri, 06 Jun 2008 12:44:17 +0000

Try pressing Call 8 5 1 then press the key you want to use for the headset button and dial 05. If the feature button you are trying to use was using a 3 digit feature code you will need to dial Call 8 5 2 and then dial 000 to clear the feaure code before you program the key as a headset button.

Comment on NEC Aspire Headset Use by richard kerley

richard kerley — Thu, 05 Jun 2008 20:59:01 +0000

How do I program a headset button - please send the instructions. Thanks.

Comment on NEC UX5000 VoIP Telephone System by NEC's new UX5000 a scalable, cost-effective, and reliable SMB solution | askemergent.com

Fri, 02 May 2008 01:33:40 +0000

[…] Click here for more information. […]

Comment on Samsung Phone System User Guides by Mitch Scott

Mitch Scott — Wed, 12 Mar 2008 15:37:25 +0000

Hi Melanie,
If you are being automatically logged out it means your group is probably set up as a UCD (uniform call distribution) and there is a setting that will disable the auto-logout feature. This change needs to be made through system programming so you’re better off having a certified technician make the changes for you.

The audio signal alerting you to a second call is called off-hook signaling and it is not available when you are a member of a UCD group. If you want an indication of how many people are in the queue you can add a supervisor key to your phone. This key can be made to flash when a certain amount of people are waiting in the queue or if they have been waiting a certain amount of time. There is also a company called PABXsoft that makes software that will allow you to see how many people are waiting on your computer screen. This is what it looks like http://www.pabxsoft.com/eng/ACDAgent.htm

Hope that helps!

Mitch

Comment on Samsung Phone System User Guides by Melanie Lefrancois

Melanie Lefrancois — Tue, 11 Mar 2008 18:14:47 +0000

I have few question on Group In/Out and call receiving that I didn’t find in any user guide.
Is it possible to not be automatically out if I didn’t answer only one call ?
Is it possible to get an audio signal when already on the phone to notify you that another call is entering, such as the receptionnist on the main switchboard ?

Thank you very much for your time and your answer…

Best regards,

Melanie

Comment on The Importance Of Referrals by Jason Rakowski

Jason Rakowski — Mon, 18 Feb 2008 21:43:25 +0000

I found your site on technorati and read a few of your other posts. Keep up the good work. I just added your RSS feed to my Google News Reader. Looking forward to reading more from you.

Jason Rakowski

Comment on Stop Buying Technology The Wrong Way! by Daniel

Daniel — Thu, 06 Dec 2007 11:40:28 +0000

I couldn’t understand some parts of this article Phone System Technology | Emergent, but I guess I just need to check some more resources regarding this, because it sounds interesting.

Comment on Advanced Toshiba Strata DK Features by admin

admin — Thu, 06 Dec 2007 00:58:12 +0000

Hi Andrew,
Where are you located? We might be able to find someone in your area who can help you.

Mitch

Comment on Advanced Toshiba Strata DK Features by andrew

andrew — Tue, 04 Dec 2007 02:06:39 +0000

Hello There: I have a Strata Dk system and am in need of a manual to re-program a phone, and or card.

All of the button lights on one phone on one card seem to have shifted upwards, leaving me without a working intercom button on the bottom.

Can someone help me here?
Thank you
andrew kelly
718-665-6600