www.askemergent.com/downloads/IS_tool_v114.zip

At the each location we installed a NEC UX5000 and used Cygnilink networking. The beauty of the NEC UX5000 is this: when you network multiple systems together it acts as one big phone system. On most telephone systems when you set up a network each telephone system still acts as an individual entity. At system one the extension numbers are 2100 - 21xx, at system two the extension numbers are 2200-22xx, etc. If you want to make a programming change you have to log into each system individually. If you want to use centralized voice mail (one central voice mail for all offices) you have to sacrifice some features or functionality. The UX5000 allows you to have extension numbers staggered between locations so I can have extension 2101, 2201, 2104, etc. at system one and 2102, 2203, 2106 at system two. When making a programming change you log into the main system and any changes you make are propagated through the networked phone systems. It truly acts like one big phone system even though each system is separated geographically.

Anyway, we sent out two technicians (one of the techs asked that technician be replaced with telephone ninja) - one at each location - and took our time with the installation. This particular company has been a client of ours for awhile and we have a great relationship with them so we were able to take some time and get familiar with the intricacies of the UX5000. Once the Adtrans were set up (which was a challenge) we really didn’t have any issues with the networking. We did have a slight issue with the T1 though, but then again T1 installations rarely go smooth.

For the FTP program we use for FTP is ALFTP and can be downloaded here: http://www.altools.com/ALTools/ALFTP.aspx. The .WAV file needs to be either 8Khz (max 30 seconds) or 16Khz (max 16 seconds).

1. Make a folder under My Documents and name it ringtones.
2. Download your .WAV files into the ringtone folder.
3. Start up the FTP program and click on Run Server then choose My Documents as the home folder.

Now that the FTP server is running you need download the file to the terminal:

1. Press the Menu button on the IP-CTS phone
2. Touch the settings icon
3. Touch the download icon
4. Touch ftp settings
5. Put ringtones in for the folder field then click OK.
6. Click back then select download address and insert the IP address of the computer that is running your FTP program and press OK.
7. Press download files and select ring tones. Select ringtone 1, 2 or 3.  Insert the name of the .WAV file and press Execute.

If you watch the FTP program it should show the IP-CTS phone connecting and downloading the file. You then need to go to the user settings -> incoming call -> Ringtone -> External -> Then choose download 1, 2 or 3 to set the IP-CTS terminal to use the new ringtone.

The new UX5000 is a next generation system which includes:

- UX-Mail, an in-skin unified messaging solution with a single box for voice, fax and email; 
- UX IntraMail, an embedded voice mail solution for smaller businesses; 
- SIP trunking for standardized VoIP;
- CygniLink for transparent networking of UX5000 over a data communication IP network; 
- Automatic call distribution including real-time supervisory screens and historical reports; 
- Interactive voice response with customized and flexible prompts; 
- Voice response system with support for voice recording and playback; 
- Desktop software suite for PC Assistant, PC Attendant and UX softphone;
- Communication Analyst for call analysis and tracking;
- Multimedia conference server; and InRouter for all-in-one networking and monitoring of the IP system.

In addition, the new solution will support the latest generation of NEC’s UX terminals, UX IP Series and UX Digital Series. These innovative new terminals includes a new family of IP and digital terminals that move the standard desktop phone to the next level with an extensive feature set and modular design. The UX Series terminals provide:

- scalability and customization
- SIP support;
- investment protection;
- New IP Platform for SMBs from NEC
- XML open interface support;
- intuitive interfaces; and productivity-enhancing features such as menu-driven soft key functions and easy-access function keys.

The revolutionary modular design allows for combinations that fit almost any business’s needs or personalization requirements.

The new UX5000 IP system and UX IP and Digital terminal series will be generally available the end of April 2008.

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About NEC Unified Solutions
  
NEC Unified Solutions helps companies unify their business through innovative software, applications, development tools, and services. NEC offers a complete portfolio for unified communications, wireless, voice, data and managed services, as well as systems integration and application development. NEC Unified Solutions, a wholly owned subsidiary of NEC Corporation of America, serves Fortune 1000, as well as small to mid-sized businesses across the globe in vertical markets such as hospitality, education, government and healthcare. For more information, visit www.necunified.com.

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• Built-In Headset Jack
• Call Coverage Keys
• Caller ID Logging
• Contrast Control
• Last Number Redial List (10)
• One Touch Feature Operation
• Tilt Display

Flexibility

• Adjustable Height
• Telephone
• Flexible Numbering Plan
• Universal Card Slots
• Virtual Extension Keys

Versatility

• Analog Trunks and Stations
• Colored Face Mats
• Digital Trunks and Stations
• DID Trunks
• E&M Trunks
• IP Trunks and Stations
• i-Series Telephone Support
• T1/PRI Trunks
• TAPI Compatible

Scalability

• Application Processors
• Distributed Processing
• IP Keysets
• IP Trunks
• Software Upgrades
• Universal Line/Station Card Slots

Adaptability

• In-switch Aspire Mail Cards
• Media Gateway
• Switching Hub
• Wall, Floor, 19” Rack Mountable Cabinet
• TDM and/or IP