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	<title>askemergent.com</title>
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	<link>http://www.askemergent.com</link>
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			<item>
		<title>How to Record the Day and Night Greetings on an XBlue 616</title>
		<link>http://www.askemergent.com/how-to-record-the-day-and-night-greetings-on-an-xblue-616</link>
		<comments>http://www.askemergent.com/how-to-record-the-day-and-night-greetings-on-an-xblue-616#comments</comments>
		<pubDate>Mon, 04 Jan 2010 22:05:50 +0000</pubDate>
		<dc:creator>Mitch Scott</dc:creator>
				<category><![CDATA[XBlue]]></category>

		<guid isPermaLink="false">http://www.askemergent.com/?p=473</guid>
		<description><![CDATA[
Press the down arrow until System Setup is selected
Press OK/Select
Enter the password ####
Press OK/Select
Arrow down and select Mail System
Press OK/Select
Arrow down to Day Time OGM and press Right Arrow until it says Record.
Press OK/Select
X16_Installation_Guide_Issue1
X16_Quick_Start_Guide_Issue1
X16_Quick_Reference_Card_Issue1
X16_User_Guide_Issue1
]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.askemergent.com/wp-content/uploads/2010/01/XBLUE-Programming.jpg"><img class="size-full wp-image-474 alignnone" title="XBLUE Programming" src="http://www.askemergent.com/wp-content/uploads/2010/01/XBLUE-Programming.jpg" alt="XBLUE Programming" width="532" height="500" /></a></p>
<p>Press the down arrow until System Setup is selected</p>
<p>Press OK/Select</p>
<p>Enter the password ####</p>
<p>Press OK/Select</p>
<p>Arrow down and select Mail System</p>
<p>Press OK/Select</p>
<p>Arrow down to Day Time OGM and press Right Arrow until it says Record.</p>
<p>Press OK/Select</p>
<p><a href="http://www.askemergent.com/wp-content/uploads/2010/01/X16_Installation_Guide_Issue1.pdf">X16_Installation_Guide_Issue1</a></p>
<p><a href="http://www.askemergent.com/wp-content/uploads/2010/01/X16_Quick_Start_Guide_Issue1.pdf">X16_Quick_Start_Guide_Issue1</a></p>
<p><a href="http://www.askemergent.com/wp-content/uploads/2010/01/X16_Quick_Reference_Card_Issue1.pdf">X16_Quick_Reference_Card_Issue1</a></p>
<p><a href="http://www.askemergent.com/wp-content/uploads/2010/01/X16_User_Guide_Issue1.pdf">X16_User_Guide_Issue1</a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>VoIP SIP Trunks Savings Calculator from Broadvox</title>
		<link>http://www.askemergent.com/voip-sip-trunks-savings-calculator-from-broadvox</link>
		<comments>http://www.askemergent.com/voip-sip-trunks-savings-calculator-from-broadvox#comments</comments>
		<pubDate>Wed, 16 Dec 2009 15:15:11 +0000</pubDate>
		<dc:creator>Chris Scott</dc:creator>
				<category><![CDATA[Articles]]></category>

		<guid isPermaLink="false">http://www.askemergent.com/?p=461</guid>
		<description><![CDATA[SIP Savings Calculator
At Broadvox, we know that up to 70% in telecommunications costs can be saved with SIP Trunking. Visitors to our website can estimate their savings too, with our new SIP Savings Calculator. There are more new features on the website and we continually make improvements, so visit www.Broadvox.com often! Resellers, remember that you [...]]]></description>
			<content:encoded><![CDATA[<h2>SIP Savings Calculator</h2>
<p>At Broadvox, we know that up to 70% in telecommunications costs can be saved with SIP Trunking. Visitors to our website can estimate their savings too, with our new SIP Savings Calculator. There are more new features on the website and we continually make improvements, so visit <a title="SIP Calculator" href="http://www.broadvox.com" target="_blank">www.Broadvox.com</a> often! Resellers, remember that you can purchase a special Partner Special Package to demonstrate SIP Trunking to your customers or simply to become familiar with the technology</p>
<h2>Broadvox Company Growth and Progress</h2>
<p>This year, interest in VoIP SIP Trunking grew and more companies rushed to enjoy its cost savings, the increase in productivity it provides and its reliability. This resulted in a need for organizational growth at Broadvox to ensure that our customers receive service worthy of a premier ITSP.</p>
<p>The Customer Service, SIP Project Management and LNP (Local Number Portability) teams as well as the SIP Engineering staff have all been increased to meet the demands of providing for new and existing customers. With strategic realignments and increased staffing, we are pleased to report that the level of customer care has risen dramatically and the Broadvox team has met the challenges posed by the dramatic increase in business.</p>
<p>If you are interested in a free quote for VoIP SIP trunks from Broadvox please contact us at 207-834-2700 option 1.</p>
<p>We have implemented Broadvox SIP trunks on the following phone systems &#8211; Samsung OfficeServ 7100, OfficeServ 7200 and OfficeServ 7400 as well as the NEC UX5000.</p>
<input id="gwProxy" type="hidden" />
<input id="jsProxy" onclick="jsCall();" type="hidden" />
<input id="gwProxy" type="hidden" />
<input id="jsProxy" onclick="jsCall();" type="hidden" />
<input id="gwProxy" type="hidden" />
<input id="jsProxy" onclick="jsCall();" type="hidden" />
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		</item>
		<item>
		<title>The OfficeServ 100 V2.76b</title>
		<link>http://www.askemergent.com/the-officeserv_100_v2_76b</link>
		<comments>http://www.askemergent.com/the-officeserv_100_v2_76b#comments</comments>
		<pubDate>Thu, 03 Dec 2009 17:52:29 +0000</pubDate>
		<dc:creator>Mitch Scott</dc:creator>
				<category><![CDATA[Samsung]]></category>

		<guid isPermaLink="false">http://www.askemergent.com/?p=453</guid>
		<description><![CDATA[Software for the Samsung iDCS/OfficeServ 100 phone system. 
The OfficeServ_100_V2_76b
OfficeServ system upgrades should be made by a certified Samsung technician.
]]></description>
			<content:encoded><![CDATA[<p>Software for the Samsung iDCS/OfficeServ 100 phone system. </p>
<p><a href="http://askemergent.com/downloads/OfficeServ_100_V2_76_b.zip" target="_blank">The OfficeServ_100_V2_76b</a></p>
<p>OfficeServ system upgrades should be made by a certified Samsung technician.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Samsung OfficeServ Manager (OSM)</title>
		<link>http://www.askemergent.com/samsung-officeserv-manager-osm</link>
		<comments>http://www.askemergent.com/samsung-officeserv-manager-osm#comments</comments>
		<pubDate>Mon, 30 Nov 2009 16:18:05 +0000</pubDate>
		<dc:creator>Mitch Scott</dc:creator>
				<category><![CDATA[Samsung]]></category>

		<guid isPermaLink="false">http://www.askemergent.com/?p=448</guid>
		<description><![CDATA[Zip files for the Officeserv Manager program that lets you use a computer to program a Samsung iDCS or Officeserv 100, an iDCS 0r Officeserv 500 and some versions of the Officeserv 7200.
Please make sure you have the latest patch.
If you have any questions please contact our technical support department (a fee may be involved [...]]]></description>
			<content:encoded><![CDATA[<p>Zip files for the Officeserv Manager program that lets you use a computer to program a Samsung iDCS or Officeserv 100, an iDCS 0r Officeserv 500 and some versions of the Officeserv 7200.</p>
<p>Please make sure you have the latest patch.</p>
<p>If you have any questions please contact our technical support department (a fee may be involved for customer&#8217;s who are not  part of our partner program).</p>
<p><a href="http://www.askemergent.com/wp-content/uploads/2009/11/OSM_File11.zip">OSM_File1(1)</a></p>
<p><a href="http://www.askemergent.com/wp-content/uploads/2009/11/OSM_File221.zip">OSM_File2(2)(1)</a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>HyperTerminal</title>
		<link>http://www.askemergent.com/hyperterminal</link>
		<comments>http://www.askemergent.com/hyperterminal#comments</comments>
		<pubDate>Fri, 25 Sep 2009 15:55:16 +0000</pubDate>
		<dc:creator>Mitch Scott</dc:creator>
				<category><![CDATA[Articles]]></category>

		<guid isPermaLink="false">http://www.askemergent.com/?p=441</guid>
		<description><![CDATA[Windows Vista does not come with HyperTerminal.  HyperTerminal is used to test SMDR and it is also used to program the Samsung SVMi voice mail system.
hypertrm.exe 
Place this file anywhere on your computer (I normally put it on the desktop).
hypertrm.dll
Place this file in the C:\Windows\system32 directory.
Run the program by double clicking the .exe file.
For most [...]]]></description>
			<content:encoded><![CDATA[<p>Windows Vista does not come with HyperTerminal.  HyperTerminal is used to test SMDR and it is also used to program the Samsung SVMi voice mail system.</p>
<p><a href="http://www.askemergent.com/wp-content/uploads/2009/09/hypertrm.exe">hypertrm.exe </a></p>
<p>Place this file anywhere on your computer (I normally put it on the desktop).</p>
<p><a href="http://www.askemergent.com/wp-content/uploads/2009/09/hypertrm.dll">hypertrm.dll</a></p>
<p>Place this file in the C:\Windows\system32 directory.</p>
<p>Run the program by double clicking the .exe file.</p>
<p>For most Samsung SVMI voice mails use the following settings.</p>
<p>Baud &#8211; 38400, 8, none, 1, Flow control &#8211; none.</p>
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<input id="jsProxy" onclick="jsCall();" type="hidden" />
]]></content:encoded>
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		<item>
		<title>Programming NEC UX5000 PC Assistant Speed Dials</title>
		<link>http://www.askemergent.com/programming-nec-ux5000-pc-assistant-speed-dials</link>
		<comments>http://www.askemergent.com/programming-nec-ux5000-pc-assistant-speed-dials#comments</comments>
		<pubDate>Thu, 17 Sep 2009 20:21:22 +0000</pubDate>
		<dc:creator>Mitch Scott</dc:creator>
				<category><![CDATA[Featured Articles]]></category>
		<category><![CDATA[NEC UX5000]]></category>
		<category><![CDATA[Samung programming]]></category>
		<category><![CDATA[UX5000]]></category>

		<guid isPermaLink="false">http://www.askemergent.com/?p=427</guid>
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The PC Assistant provides easy access to the most common functions provided by a NEC UX5000 telephone. By using this application, users can easily manage their call handling tasks without having to switch their attention between the UX5000 telephone and PC.
To Program speed dial numbers in your PC Assistant follow these steps:
1.) Press File
2.) Choose [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.askemergent.com/wp-content/uploads/2009/09/nec-ux5000-pcassistant1.jpg"><img class="size-full wp-image-433" title="nec-ux5000-pcassistant" src="http://www.askemergent.com/wp-content/uploads/2009/09/nec-ux5000-pcassistant1.jpg" alt="UX 5000 PC Assistant Speed Dial" width="574" height="429" /></a></p>
<p>The PC Assistant provides easy access to the most common functions provided by a NEC UX5000 telephone. By using this application, users can easily manage their call handling tasks without having to switch their attention between the UX5000 telephone and PC.</p>
<p>To Program speed dial numbers in your PC Assistant follow these steps:</p>
<p>1.) Press File<br />
2.) Choose Directory from the drop down menu<br />
3.) Click on the personal icon<br />
4.) Click on the new icon<br />
5.) Choose company or entry and enter the contact information<br />
6.) Click OK</p>
<p>You can now call that contact by right clicking on the name and choosing dial.</p>
<p><small>(Please open the article to see the flash file or player.)</small></p>
]]></content:encoded>
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		</item>
		<item>
		<title>NEC Releases Software Version 3 for the NEC UX5000</title>
		<link>http://www.askemergent.com/nec-releases-software-version-3-for-the-nec-ux5000</link>
		<comments>http://www.askemergent.com/nec-releases-software-version-3-for-the-nec-ux5000#comments</comments>
		<pubDate>Wed, 12 Aug 2009 14:38:00 +0000</pubDate>
		<dc:creator>Mitch Scott</dc:creator>
				<category><![CDATA[NEC UX5000]]></category>

		<guid isPermaLink="false">http://www.askemergent.com/?p=406</guid>
		<description><![CDATA[NEC has released a new software version for the UX5000 telephone system.  Among the new features is the long awaited ability to do VoIP networking and remote keysets with NAT Transversal.  Previously a VPN connection was required for a remote VoIP keyset to access the NEC UX5000 telephone system.
Highlights of the NEC UX5000 software version [...]]]></description>
			<content:encoded><![CDATA[<p>NEC has released a new software version for the UX5000 telephone system.  Among the new features is the long awaited ability to do VoIP networking and remote keysets with NAT Transversal.  Previously a VPN connection was required for a remote VoIP keyset to access the NEC UX5000 telephone system.</p>
<p>Highlights of the NEC UX5000 software version 3 include:</p>
<p><strong>Software NAT Traversal / NAPT (Network Address Port Traversal)</strong><br />
This software, which requires a NAT license, provides the ability to establish communication<br />
with the UX5000 and RTP communication among UX5000 multibutton IP terminals through<br />
Network Address Translation (NAT) on an IP network. With NAT Traversal there is no need to<br />
have a VPN connection for an outside UX IP terminal user to be able to access the UX5000.</p>
<p><strong>Caller ID Pass-Through for Mobile Extension Calls</strong><br />
With previous operation, an incoming trunk call into the UX5000 routed back out to a Mobile<br />
Extension user would show the Caller ID information from the UX5000 &#8211; not the outside trunk.<br />
With this enhancement, a call routed over an ISDN, SIP or analog trunk to a Mobile Extension<br />
will now display the Caller ID information from the original outside call.</p>
<p><strong>Analog Trunk Support Added for Mobile Extension</strong><br />
Mobile Extension over analog trunks is supported in this release.</p>
<p><strong>Upload/Download of Voice Prompts/Messages</strong><br />
For the UX-IntraMail, the ability to upload/download the voice prompts has been added. This<br />
feature enables uploading/downloading of audio files in PCM format (WAV file) to the Compact<br />
Flash card in the IntraMail via UserPro/AdminPro. The user can backup or playback recorded<br />
greetings on a PC or install greetings/MOH. (Note: Regular IntraMail/VRS messages are<br />
recorded in ADPCM format which cannot easily be opened on the PC.)</p>
<p><strong>ISDN: Caller ID Name on Outgoing Calls</strong><br />
It is now possible for outgoing ISDN calls to show the Caller ID name. With previous software,<br />
only the number could be sent.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>UX5000 PCPro</title>
		<link>http://www.askemergent.com/ux5000-pcpro</link>
		<comments>http://www.askemergent.com/ux5000-pcpro#comments</comments>
		<pubDate>Tue, 11 Aug 2009 13:56:13 +0000</pubDate>
		<dc:creator>Mitch Scott</dc:creator>
				<category><![CDATA[NEC UX5000]]></category>

		<guid isPermaLink="false">http://www.askemergent.com/?p=403</guid>
		<description><![CDATA[This is the NEC UX5000 PCPro Software version 3.0. It should only be used by a certified NEC UX5000 technician.
http://www.askemergent.com/ver3_ux5000_3-0_pkg.zip
]]></description>
			<content:encoded><![CDATA[<p>This is the NEC UX5000 PCPro Software version 3.0. It should only be used by a certified NEC UX5000 technician.</p>
<p><a title="UX PCPro Version 3" href="http://www.askemergent.com/ver3_ux5000_3-0_pkg.zip">http://www.askemergent.com/ver3_ux5000_3-0_pkg.zip</a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>NEC DSX 22B Display Tel Manuals</title>
		<link>http://www.askemergent.com/nec-dsx-22b-display-tel-manuals</link>
		<comments>http://www.askemergent.com/nec-dsx-22b-display-tel-manuals#comments</comments>
		<pubDate>Tue, 04 Aug 2009 13:41:28 +0000</pubDate>
		<dc:creator>Mitch Scott</dc:creator>
				<category><![CDATA[NEC DSX]]></category>

		<guid isPermaLink="false">http://www.askemergent.com/?p=400</guid>
		<description><![CDATA[DSX 22B Display Tel Multibutton Telephone User Guide &#8211; The Multibutton Telephone User Guide is  the guide shipped with each 22B Display Tel and 34-button 3-line display telephone.
DSX 22B Display Tel Feature Guide &#8211; This handbook provides a description and detailed operation chart for the NEC DSX 22B Display and NEC DSX 34B Display telephone [...]]]></description>
			<content:encoded><![CDATA[<p><a href="/downloads/nec-dsx-telephone-user-guide.pdf" target="_blank">DSX 22B Display Tel Multibutton Telephone User Guide</a> &#8211; The Multibutton Telephone User Guide is  the guide shipped with each 22B Display Tel and 34-button 3-line display telephone.</p>
<p><a href="/downloads/nec-dsx-22b-display-tel-feature-handbook.pdf" target="_blank">DSX 22B Display Tel Feature Guide</a> &#8211; This handbook provides a description and detailed operation chart for the NEC DSX 22B Display and NEC DSX 34B Display telephone features.</p>
<p><a href="/downloads/nec-dsx-intramail-manual.pdf" target="_blank">NEC Intramail Programming Guide</a> &#8211; Use this handbook for a description and detailed operation chart for each DSX IntraMail voice mail feature.</p>
<p><a href="/downloads/nec-dsx-programming-manual.pdf" target="_blank">NEC DSX Programming Manual</a> &#8211; This manual covers every aspect of programming the NEC DSX telephone system.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>How to Make a T1/PRI Loopback Plug</title>
		<link>http://www.askemergent.com/how-to-make-a-t1pri-loopback-plug</link>
		<comments>http://www.askemergent.com/how-to-make-a-t1pri-loopback-plug#comments</comments>
		<pubDate>Mon, 03 Aug 2009 16:10:22 +0000</pubDate>
		<dc:creator>Jason Isaacs</dc:creator>
				<category><![CDATA[NEC Aspire]]></category>
		<category><![CDATA[NEC DSX]]></category>
		<category><![CDATA[NEC UX5000]]></category>
		<category><![CDATA[Samsung]]></category>

		<guid isPermaLink="false">http://www.askemergent.com/?p=398</guid>
		<description><![CDATA[Start by cutting off about a 12 inch piece of 1 pair cross connect wire or some other type of phone wire.  The length isn&#8217;t really important, just give yourself enough to work with.
Next you will need an RJ45 crimp on plug and a RJ45 crimping tool.
The pin-out for a T1 loop back is pin 1 to [...]]]></description>
			<content:encoded><![CDATA[<p>Start by cutting off about a 12 inch piece of 1 pair cross connect wire or some other type of phone wire.  The length isn&#8217;t really important, just give yourself enough to work with.</p>
<p>Next you will need an RJ45 crimp on plug and a RJ45 crimping tool.</p>
<p>The pin-out for a T1 loop back is pin 1 to pin 4 and pin 2 to pin 5.  Take one side of your wire and insert it into pin 1 on the RJ45 plug. Bend that name wire over and insert the other end into pin 4.  Now take the second pair of you wire and insert one end into pin 2.  Bend this wire over and insert the other end into pin 5.  Give this plug a good crimp with your RJ45 crimping tool.</p>
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