GPS Tracking
Aug 1st, 2007 | By Mitch Scott | Category: Articles“In Florida, especially during the storm season, keeping track of where my technicians are located is critical to our company mission,” says EMERGENT Operations Manager Jason Isaacs. “Cell phones are great, if they have a signal or if the tech didn’t leave it at the last job site. When a customer’s network is struck by lightning, they need service fast.”
Network Car™ lets Jason know exactly which technician is nearest to the emergency, without exception.
“I can see exactly where all of my technicians are located at any time by logging on to our Network Car™ web site,” says Jason. “Not only do we get exact location but also information on stops, idling, speed and mileage.”
Network Car™ merges GPS technology with affordable wireless coverage. The operations side of your business can make your fleet run more smoothly by accessing GPS location information. Only Network Car™ offers the powerful combination of advanced vehicle location plus remote diagnostics. Your dispatchers can know where a vehicle is while your mechanics monitor when the vehicle will need service.
Carolyn Scott, EMERGENT Comptroller, also uses Network Car™. “If a customer calls me about an invoice and says the technician was not on site for two hours I can down load a report that shows our truck sitting in their parking lot for 2 hours, 9 minutes and 43 seconds. After I e-mail the report to them they are completely satisfied. What a great tool!”
Not all GPS solutions are the same. Network Car™ is the only solution on the market that provides both GPS tracking and diagnostic benefits for your fleet and it is one of the most affordable. Network Car’s GPS tracking technology provides an immediate Return on Investment (ROI) for the operations side of your business by increasing efficiency, reducing overtime costs and increasing revenue. In addition, your fleet manager can benefit from Network Car’s remote diagnostic capabilities by achieving reductions in fuel costs and overall mileage.
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ABOUT EMERGENT. Emergent is a business telephone and data communications company that has been serving Central Florida since 1988. The Company maintains a full staff of factory-trained, certified technicians, sales associates and customer advocates. TeleCommunication Professionals is serious about their responsibility as your communication partner. To assure the success of this business partnership, trust is an essential component. Trust is the essential component built into every product and service the company offers. TeleCommunication Professionals believes the dimensions of service quality are time and timeliness of the delivery of the service, completeness of the service, courtesy of those giving the service, consistency of the service, accessibility & convenience of obtaining the service, accuracy of the service, and responsiveness to emergencies. For more information on Emergent., call (407) 834-2700 or visit www.askEMERGENT.com.