NEC UX5000 VoIP Telephone System

Introducing the UX5000 Telephone System! The NEC UX5000 VoIP telephone system is a comprehensive integrated solution designed to meet the unique challenges of both business telephony applications and VoIP. This top performance communication server supports pure peer-to-peer IP telephony connectivity, advanced networking, traditional digital switching, or a combination – all from one solution!

By integrating diverse hardware components and software applications, The NEC UX5000 VoIP Telephone System brings control of telephony features and related call information right to the user’s PC, and provides advanced Computer Telephony Integration (CTI) throughout your organization. Reduce costs and improve network efficiency by transparently sharing communication features and resources between branch or remote locations with CygniLink. Share voice mail and other applications for additional cost savings.

Emergent is proud to be able to bring this powerful business tool to the Orlando – Central Florida area for more information contact us at 407-834-2700 or email us at

NEC UX5000 training videos

NEC UX5000 User Training

At Emergent we believe that your communications system is a valuable tool that can help you improve customer service and increase employee efficiency. In order to take advantages of the technology that will allow your company to achieve this it is important that everyone is properly trained. To help with this we have provided this convenient On-Line guide.

NEC UX5000 12 Button telephone

NEC UX5000 Telephone Sets

The UX5000 features a full line of IP and digital terminals. An innovative modular design allows you to add additional feature buttons, bluetooth handsets or hubs and gigabit capabilities by simply snapping the component onto the terminal chasis. All models are available as IP or digital except the large LCD touch screen model.

NEC UX5000 Desktop Suite

NEC UX5000 Desktop Suite

The UX5000 Desktop Suite integrates your computer and telephone into one powerful tool. Easily intercom co-workers, answer and transfer calls and track all of your incoming, outgoing and missed calls. With the UX5000 Desktop Suite you can add notes to any call for future reference.


NEC UX5000 Automatic Call Distribution

Automatic Call Distribution (ACD) uniformly distributes calls among member agents of a programmed ACD Group. When a call rings into an ACD Group, the UX5000 automatically routes the call to the agent that has been idle the longest.

NEC UX5000 Webpro

NEC UX5000 WebPro

NEC UX5000 Webpro allows system administrators and end users to easily administer their own telephone terminals. Costly service calls are reduced dramatically because Webpro’s intuitive graphical interface allows end users to maintain their own telephones which can save your company considerable money.