Roger Scott, CEO of Emergent., Speaks at Technology Assurance Groups Regional Meeting
The South’s Elite Business Communications Providers Discuss Issues Impacting Small to Mid-Sized Companies
ORLANDO, FL – July 24, 2007 – Emergent, the region’s leader in business communications, announced today that the company’s CEO, Roger Scott, spoke at Technology Assurance Group’s Southern Regional Meeting held recently in Atlanta. Technology Assurance Group (TAG) is an organization of independently owned business communications companies representing over $385 million in products and services in both the United States and Canada. Mr. Scott shared his expertise and valuable insight on a number of issues impacting the South’s elite providers and their customers.
Mr. Scott discussed such topics as the impact of the latest technology like VoIP, how to enhance employee performance, how to exceed customer expectations by increasing their profitability and giving them a competitive advantage, and utilizing marketing to effectively communicate to the target audience. Mr. Scott is an expert in each one of these subject areas and was able to share specific examples from his own business experiences.
“Mr. Scott was a natural fit to participate in this valuable meeting. His reputation far exceeds those of his competitors and this is directly attributable to the better business practices he has implemented over the years,” commented Dale Johnson, CEO of TAG. “Roger is dedicated to exceeding customer expectations and has built a team of knowledgeable professionals committed to this philosophy.”
“It was a privilege to share our experiences and offer advice to our colleagues,” stated Mr. Scott. “We are proud at what we’ve accomplished over the years serving the area’s businesses and speaking engagements like this is one way we can help others learn from the manner in which we conduct business.”
ABOUT EMERGENT
Emergent, formerly Telecommunication Professionals, Inc., founded in 1988, is a network services, business telephone and data communications company that specializes in technology solutions that give clients a competitive advantage and increased profitability. The company implements technology plans by providing products that fit the client’s needs. Emergent’s mission is to provide cost justification and investment protection.
The company maintains a full staff of factory-trained, certified technicians, sales associates and customer advocates that believe the dimensions of service quality are time and timeliness of the delivery of the service, completeness of the service, courtesy of those giving the service, consistency of the service, accessibility & convenience of obtaining the service, accuracy of the service, and responsiveness to emergencies.
