You must access the ITP 5121 telephone menu screen to set the information required for the phone to log into the Samsung phone system. While applying power to the phone press and hold the menu key until you see !!BOOT SETUP MENU!!.

Press 1 on the telephone key pad to access the system easy wizard.

“System easy setup start, press OK when selected” will be displayed.

Press the ENTER key to continue.

From here you will have 2 options, Press 1 for manual IP or Press 2 for DHCP.

Most commonly you will choose 2 for DHCP, if the network you are connecting the IP telephone to requires a static IP this must be obtained from the network administrator. In this example we will assume DHCP, press 2 on the keypad.

“DHCP MODE SELECTED, PRESS OK” will be displayed, press ENTER.

“Input server IP address” will now be displayed. If there is an IP address already listed here you must use the left arrow to backspace to the beginning of the IP address line on the display.

Using the keypad enter the IP address of the telephone system, this address will need to be given to you by either the network administrator or the telephone technician. Use the * key in place of a dot, or period.

Example: 192*168*1*250 would be the same as 192.168.1.250

Press the ENTER key after you have entered the IP address of the phone system.

INPUT SYSTEM ID will be displayed next. By default the system ID’s for the ITP 5121 and other IP phones start at 3201, this also matches the default extension numbers assigned to these phones. You will need to verify this information with your system administrator. In this example we will enter 3201.

Press ENTER after you type in the user ID.

INPUT SYSTEM PASSWORD will be displayed next. The default is 1234, but check with your administrator to be sure, press ENTER after typing in the password.

EASY INSTALL IS END

PLEASE PRESS OK FOR REBOOT

this will be on the display, press ENTER and wait for the phone to reboot.

Make sure the network cable from your wall jack is plugged into the LAN port on the bottom of the ITP phone before rebooting.

The phone may take several minutes to reboot, you will see the extension number as well as the time and date appear on the phone after a successful log in. After several minutes if you see a message saying “retry count” verify all your information and follow the steps again.

STEP 1: Record your mailbox greetings

1. Press the voice mail button on your phone and enter your password (0 0 0 0 by default). Press 5 from the mailbox menu.
2. Press 1 to assign your no answer greeting
3. Press 2 to edit the greeting, begin recording when prompted. A typical greeting says “Hi, you’ve reached Mitch Scott. I am currently on the other line or away from my desk. Please leave your name number and a brief message and I will return your call as soon as possible.” press # when finished.
4. Press 1 to set this as your active greeting
5. Press 5 to edit mailbox greetings
6. Press 7 to record your mailbox greeting and follow the prompts to record your mailbox greeting (You can repeat the greeting you used in step 3). Press # when finished.

STEP 2: Record your mailbox name

1. Press # from the main menu
2. Press 7 for personal administration
3. Press 2 to record your name “Mitch Scott” press # when finished

STEP 3: Enter your directory name

1. Press # from the main menu
2. Press 7 for personal administration
3. Press 3 to enter your directory name
4. Press 2 and follow the instructions to enter your name in the directory

STEP 4: Change your password

1. Press # from the main menu
2. press 7 for personal administration
3. Press 1 to change your password
4. Press 2 and follow the instructions to change your password.

Hang up

You should see PROGRAMMING MODE and ENTER PROGRAM ID:

Press 104

If there is a name currently on the display press HOLD to clear it.

Enter the new name by using the key pad, example: for the letter “C” press 2 three times. Use the volume UP key to advance the cursor one space.

Press TRANSFER when you are finished.

1. Leave the handset down and press Transfer 200
2. Enter the pass code (1 2 3 4 by default)
3. Press 1 and then Speaker

Once you are in programming mode follow these steps to change your time and date:

1. Dial 505
2. Enter the day of the week (Monday is 1, Tuesday is 2, Wednesday is 3, etc.)
3. Enter 2 digits for the Month
4. Enter 2 digits for the Day of the Month
5. Enter 2 digits for the Year
6. Enter the hour in 24-hour format
7. Enter the minutes
8. Press Transfer to exit