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Is Your Telecommunications Technician Certified?

by | Apr 3, 2007 | Articles

IF NOT, YOUR VOICE & DATA SYSTEM COULD BE IN BIG TROUBLE

Emergent Explains Why
ORLANDO, FL — April 3, 2007 — Telecommunications is a very dynamic industry that is constantly being enhanced by new technology. The technology is changing so rapidly that it’s vital for companies to ensure that their telecommunications provider stays on top of it. Unfortunately, too many businesses today continue to overlook this topic and do not ask a simple yet crucial question, “Is my telecommunication technician certified?” If the answer is a resounding yes, then you can probably put your mind at ease. However, if the answer is no, your company’s vital voice and data system could be in for a very painful surprise.

Would you let a mechanic that wasn’t’t properly trained work on your car? Probably not. So why not treat your voice and data system with the same care. It is just as important to make sure that your provider’s technicians understand the details behind their technology so they can properly install, service, and maintain your system to ensure its future reliability.
All too often businesses experience damaging affects by providers who don’t understand the technology they sell. The most common include:

  • Lost revenue due to system downtime
  • Increased costs from making repairs
  • Permanent damage to system components
  • Inability to effectively run the business

In order to combat these types of problems, leading telecommunications providers such as Orlando’s Emergent LLC,  incur substantial costs to guarantee that highly certified industry technicians are tending their clients’ voice and data systems.  Emergent requires hours of rigorous educational training for sales people, management and most importantly technicians, so they can fully understand today’s state-of-the-art voice and data systems.

Emergent believes certification is an extremely valuable investment for both their employees as well as each one of their clients.

ABOUT EMERGENT. Emergent is a business telephone and data communications company that has been serving Central Florida since 1988. The company maintains a full staff of factory-trained, certified technicians, sales associates and customer advocates. Emergent is serious about it’s responsibility as your communication partner. To assure the success of this business partnership, trust is an essential component. Trust is the essential component built into every product and service the company offers.